This Privacy Policy describes how Ship Shape Deck Restoration & Wash ("we", "us", or "our") collects, uses, and shares information when you visit our website or submit a quote request.
Information We Collect
When you submit a quote request or contact form on our Site, we collect the information you provide directly, which may include:
- Your name
- Email address
- Phone number
- Property address or service location
- Details about your project
We also automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, pages visited, and referring website. We refer to this as "Browsing Information" and collect it using the following technologies:
- Cookies — data files placed on your device that help us understand site usage. You can disable cookies in your browser settings. For more information, visit allaboutcookies.org.
- Log files — server logs that record IP addresses, browser types, and page activity.
How We Use Your Information
We use the information you submit through our contact and quote forms to:
- Respond to your quote request or inquiry
- Schedule and coordinate your service
- Communicate with you about your project
- Maintain records of our customer relationships
We use Browsing Information to improve and optimize our website — for example, by understanding which pages are most visited and how customers find us.
How We Share Your Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business, including:
- Markate — our customer management and scheduling platform
- Jobber: receives the details you send through our request forms so we can schedule and quote your project
- Meta (Facebook and Instagram): we use the Meta Pixel and Meta's Conversions API, which let Meta and other third parties collect information about your visits and actions on this site (for example, that you sent a request) to measure and improve our ads. Contact details sent this way are turned into a one-way code (hashed) first. Learn how Meta uses data at facebook.com/privacy/policy. You can opt out of interest-based ads from participating companies at optout.aboutads.info, or change your ad settings in your Facebook or Instagram account.
- Google Analytics — website traffic analysis. You can learn about how Google uses data at google.com/intl/en/policies/privacy, or opt out at tools.google.com/dlpage/gaoptout.
We may also disclose your information if required by law or to protect our legal rights.
Data Retention
We retain your contact and project information for as long as necessary to provide our services and maintain business records. If you would like us to delete your information, please contact us using the details below.
Do Not Track
We do not currently alter our data collection practices in response to Do Not Track signals from your browser.
Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@shipshaperestore.com or by phone at (843) 501-6336.